×

Strict national regulator

Pennsylvania Gaming Control Board (PGCB)

Online casino play authorised by Pennsylvania's Act 42 of 2017 and offered by operators licensed by the Board.

My verdict

The PGCB visibly enforces its self-exclusion rules, including against big brands, and it has a formal complaint form. Public player-facing detail is thinner than in the UK or Ontario. A clean Pennsylvania licence still earns the top Licensing score in my framework.

What it requires from casinos

  • Licensed operators must deny people on the iGaming self-exclusion list from opening or keeping an account.
  • Operators must suspend an account when a player asks for a cooling-off period.
  • Operators may add wider bans, but the Board does not set or list those policies.

What to watch out for

  • There is no early removal from the iGaming self-exclusion list.
  • Ask the operator what extra bans it applies to other venues.

If you have a dispute

The Board runs a Patron Complaint/Dispute form for licensed online operators.

Enforcement example: In January 2025 the Board fined BetMGM $260,905 for 152 instances in which a person on the Interactive Self-Exclusion List was allowed to gamble.

Self-exclusion

PGCB iGaming Self-Exclusion: A separate iGaming list with online enrolment. It expires at the end of the period you chose, has no removal process, and lifetime bans cannot be changed.

Casinos we’ve reviewed with this licence

We haven’t reviewed a casino holding this licence yet. See every casino we have reviewed.

PGCB licence questions

Can I leave the Pennsylvania iGaming self-exclusion list early?

No. There is no removal process. It ends when the period you chose expires, and lifetime bans cannot be changed.

Does the PGCB act on self-exclusion breaches?

Yes. In January 2025 it fined BetMGM $260,905 for 152 such breaches.