Respected international licence
Gibraltar Gambling Commissioner
Remote gambling licences under the Gambling Act 2005, used by operators serving international players and, with a separate UK licence, Great Britain.
My verdict
Gibraltar is a respected regulator with a public licence list and a real complaint route. I still treat the complaint route as a last step, since the Commissioner cannot force a payout. It carries more weight than a light-touch licence, less than a national regulator in your own country.
What it requires from casinos
- Licence holders must promptly inquire into player complaints (Gambling Act 2005, section 40).
- Operators follow the Commissioner's codes of practice and remote technical standards.
- Licensees must meet the Gibraltar AML code for remote operators.
- Games systems are tested by approved testing facilities.
What to watch out for
- The Commissioner cannot order a refund; its advice does not override the casino's terms.
- Events older than two years are generally not investigated.
- UK-based players are normally sent to UK dispute routes, not the Commissioner.
How to check a casino holds this licence
Open the Gambling Division's list of remote gambling licence holders and match the operator's company name.
If you have a dispute
Complain to the operator first, then email the Gambling Commissioner a Complaint Resolution Request Form. The Commissioner can examine and issue a determination but has no formal power to order redress.
Casinos we’ve reviewed with this licence
Ranked by TrustScore, our rating out of 10. A licence is one part of it: licensing carries 30% of the score, so we check payments, games, bonuses and support too.
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1
Bet365 Casino
UK Gambling Commission (UKGC) + 2 more Available in Not available in#1 of 2 overall. Reviewed Oct 2026. 13+ game providers. Live chat, email and phone. No player reviews yet.
100% up to €100 Welcome Bonus
Terms checked Oct 2026
8.6 TrustScore Our editors– Player rating No reviews yet -
2
888 Casino
UK Gambling Commission (UKGC) + 3 more Available in Not available in#2 of 2 overall. Reviewed Jun 2026. 17+ game providers. Live chat, email and phone. No player reviews yet.
100% up to £100 + Free Spins
Terms checked Jun 2026
7.5 TrustScore Our editors– Player rating No reviews yet
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Gibraltar licence questions
Can the Gibraltar Gambling Commissioner make a casino pay me?
No. It has no formal power to order consumer redress on its own initiative, though it can examine a complaint and issue a determination to you and the licence holder.
I live in the UK. Can I complain to Gibraltar?
Normally not. UK-based customer disputes go through UK complaint and ADR arrangements, and the Commissioner only considers exceptional cases raising a material issue.